Privacy Policy
This policy explains how MemuniCity App handles personal information on The MemuniCity Store. We keep it to what we need to sell and deliver digital products.
1. What we collect
- Account: your name and email address from Google sign-in. We do not receive your Google password.
- Purchases: the product, order number, amount, currency and time, stored against a one-way hash of your email.
- Phone number: for buyers in India, a mobile number passed to Cashfree, which requires it. We do not keep it in our library records.
- Game and quiz progress: saved checkpoints and quiz results for signed-in users.
- Usage: page views and download counts recorded without personal details, plus Google Analytics on public pages (see below).
- Emails: welcome, purchase and payment-failure messages sent to your account email.
We do not collect data from children directly. Accounts and purchases are for adults; children’s game and quiz progress is stored under the parent’s account.
2. Why we use it
To sign you in, take payment, deliver products and keep them in your library, save your progress, send order emails, prevent fraud and abuse, handle refunds and support, understand how the Store is used, and meet legal obligations.
3. Who processes it
- Google (sign-in; Google Analytics on public pages).
- Cashfree (payments in India) and PayPal (international payments). They see your payment details; we do not.
- Amazon Web Services (hosting and private file storage in India).
- Our email provider (order emails) and YouTube (privacy-enhanced embedded videos).
We do not sell your personal information or use it for advertising.
4. Cookies and analytics
We use a session cookie to keep you signed in and for security. Public pages may load Google Analytics, which uses cookies to count visits. You can block cookies in your browser, but sign-in will not work without the session cookie.
5. How long we keep it
Purchase records are kept for as long as your library access lasts and as needed for tax, accounting and dispute purposes. Progress is kept until you ask us to delete it. Our own analytics events carry no personal details.
6. Security
Files and records are stored privately, downloads use short-lived signed links, and payments are handled by the payment providers. No system is perfectly secure, but we take reasonable steps to protect your data.
7. Your choices
You can ask us to access, correct or delete your personal information, or withdraw consent, by emailing admin@memunicity.app. Deleting data that proves a purchase may end your access to that product, and we may need to keep some records by law.
8. Grievance officer
Atom Kumar Padhy
atom.padhy@gmail.com
MJ LifeStyle Amadeus, Bangalore, 560099, India
9. Changes
We will update this page when our practices change and show the new effective date above.
Terms · Refund policy · Privacy · Contact