Terms and Conditions
These Terms govern your use of The MemuniCity Store (the “Store”), operated by MemuniCity App (“we”, “us”). By signing in or buying, you agree to them together with our Refund Policy and Privacy Policy.
1. Who can buy
Our products are made for children, but purchases must be made by an adult (18 or over, or the age of majority where you live), such as a parent, guardian or teacher. You are responsible for the account you sign in with and for how children use what you buy.
2. Your account
You sign in with Google. We use your name and email address to create your account, deliver purchases and contact you about them. Keep your Google account secure and tell us promptly if you think someone else is using it.
3. What we sell
We sell digital products: ebooks (PDF), classroom slide decks and other downloadable files, and unlocks for the full version of companion browser games. Descriptions, previews and free game stages show what each product contains. Nothing is shipped physically.
4. Prices and payment
Prices are shown before you pay: in Indian rupees (INR) through Cashfree for buyers in India, and in US dollars (USD) through PayPal for buyers elsewhere. Your payment provider or bank may add its own fees or exchange rates. We do not see or store your card, UPI or bank details. A purchase is complete only when the payment provider confirms it to us.
5. Delivery and lasting access
Delivery is instant and digital. After payment is confirmed, the product appears in My library and you can download files, or play every stage of a game, whenever you sign in with the same Google account. Access to a product you buy individually is for the life of the product on the Store, with no expiry. If we ever need to withdraw a product we will give reasonable notice and a way to keep your files. Downloads use short-lived secure links; sign in again for a new one.
5A. The annual pass
The annual pass is a one-time payment (₹1,000 in India, USD 20 elsewhere) that unlocks every ebook, companion game and chapter quiz in the Store for one year from the day you pay. It does not renew automatically and we never charge you again without you choosing to buy. This includes products we add during that year. When the year ends, access that came only from the pass ends; anything you bought individually stays yours. Your saved progress is kept, and you can buy another pass or the products you want. The personal-use licence below applies to everything unlocked by the pass.
6. Personal-use licence
When you buy a product we grant you a personal, non-exclusive, non-transferable licence to use it for your own non-commercial purposes, for you and the children in your household. You may keep personal copies of downloaded files and print them for that use. You may not:
- share, resell, rent, lend, publish or distribute the files, game code, images or account access to others;
- use the products in a school, tutoring business or other commercial setting, or for a paid class or workshop, without our written permission;
- copy, extract, reverse-engineer or bypass the protection of game content, or remove copyright notices;
- use the Store to run automated scraping or to attack, overload or probe its security.
If you want to use a product in a classroom or institution, contact us for a suitable licence.
7. Ownership
The books, slides, games, characters (including Memoon and friends), illustrations, text and videos belong to us or our licensors. A purchase gives you a licence, not ownership of the intellectual property.
8. Game progress and quizzes
Signed-in players’ game checkpoints and quiz progress are saved to your account so you can continue on another device. Guest progress is stored only in your browser and may be lost if you clear it. We try to keep your progress safe, but we cannot promise it will never be lost.
9. Educational content
Our books and activities are for learning and enjoyment. Facts and figures (for example in space and technology books) can change over time. Activities involving tools, outdoor observation or money should be done with adult supervision. We do not give professional, financial or investment advice.
10. Refunds
Because digital products cannot be returned, refunds are limited as described in our Refund Policy, which forms part of these Terms.
11. Availability and changes
We aim to keep the Store running but do not promise uninterrupted service. We may update the Store, products, prices and these Terms. New Terms apply to purchases made after they take effect; the version you accepted when buying is recorded with your order. Price changes do not affect past purchases.
12. Suspension
We may suspend or end access if these Terms are seriously or repeatedly broken, for example by sharing paid content or making fraudulent chargebacks. Where we do this because of the buyer’s breach, no refund is due.
13. Liability
To the fullest extent permitted by law, we are not liable for indirect or consequential loss, or for problems caused by your device, browser, internet connection or payment provider. Our total liability for any product is limited to the amount you paid for it. Nothing in these Terms limits liability that cannot lawfully be limited, or your rights as a consumer under applicable law.
14. Governing law
These Terms are governed by the laws of India. Subject to applicable law, the courts at Bangalore, Karnataka have exclusive jurisdiction over disputes. Please contact us first so we can try to resolve any complaint.
15. Contact
Questions about these Terms: admin@memunicity.app. See also the Contact page for our grievance officer.
Terms · Refund policy · Privacy · Contact